Privacy Policy
Last updated: July 29, 2026
This Privacy Policy explains how N-TenseCity Enterprises LLC and its divisions collect and use information when you visit our website, contact us, create an account when that feature becomes available, or purchase from us.
Information we collect
We may receive information you provide directly, including your name, email address, phone number, shipping/billing information, order details, messages, support requests, and other information you choose to submit. Our website and service providers may also receive technical information such as browser/device details, IP address, pages visited, and basic security or performance data.
How we use information
We use information to operate the website, respond to inquiries, process and fulfill orders, provide customer service, prevent fraud and abuse, maintain business records, improve our services, and comply with legal or tax obligations.
Service providers
We may use third parties to provide website hosting, form processing, payment processing, shipping, analytics, security, and other business services. Those providers process information under their own terms and privacy practices. Our contact form currently uses a third-party form-processing service to deliver messages to us.
Payment information
Do not send full card numbers, security codes, passwords, or payment credentials through our contact form or email. Card and wallet payments are handled by the payment provider shown at checkout. N-TenseCity does not need your full card number by email or contact form.
Information sharing
We do not sell personal information. We may share information with service providers that help us operate the business, when needed to complete a transaction or request, to protect our rights or users, or when required by law.
Data retention & security
We keep information for as long as reasonably needed for the purposes described above, including order, tax, fraud-prevention, and legal recordkeeping. We use reasonable safeguards, but no website, network, or storage system can be guaranteed completely secure.
Your choices
You may contact us to ask about information you previously submitted or to request a correction where appropriate. Certain transaction and business records may need to be retained as required by law or legitimate business needs.
Contact
Privacy questions: support@ntensecity.com.